CY LIPS PALETTE | Makeup | CYZONE

You have the right to return a product and obtain the store credit for the full amount or the exchange for another product within the following 30 days after receipt. If you change your mind about a product you have to contact Customer Service within this period. We will not be able to accept the return of products that have been processed or used. There is no refund for products on sale, only the possibility of exchanging them or receiving a voucher for their price. In case of return or exchange, the shipping costs are borne by the customer.
If the product is defective, damaged or if the return is due to our error, the shipping costs will be refunded or at our expense. Please report the claim to our Customer Service before proceeding with its return.

The delivery promise agreed by us begins to run from the approval of the order, which is notified via email.

It is the user's requirement to provide the exact address of the address to deliver the product, if the address provided is not true, incorrect, inaccurate, unlocatable or outdated, IROSSCA's is not responsible for the delivery of the product to your home, therefore that the client or beneficiary may make their withdrawal in the Store designated by IROSSCA's during the 10 business days after the delivery notification; After said time without making the withdrawal of the product, the corresponding reversal will be made with store credit.